Terms & Conditions

Pre-Order

 

  1. Pre-order our main service for the lowest price and best quality lenses.

  2. Our pre-order ends every Saturday 23:59 SGT on every week.

  3. Pre-order takes 3 to 4 weeks to arrive for distribution starting from the closest Saturday.

  4. Duration do not include delays, custom checks and public holidays.

 

Products

 

  1. I-Dol / Doya / Bella-Eye / Danna / MintCat products are shipped from Official China Warehouse.

 

Accessories

 

  1. Accessories maybe damage during transit, do send us a picture if you received  a defective product within 3 days upon receipt.

  2. After 3 days, defective products are non-refundable.

Defect Policy

 

  1. Defects has to be made known within 3 days upon receiving.

  2. Orders using non-traceable mailing options are strictly not entitled to the defect policy.

  3. One to one exchange will be allowed for the defect piece only.  

  4. Defect changes may take up to 2 - 3 weeks to arrive.  

  5. No cash refund is allowed, only defect exchange.

 

Ready-stock

 

  1. Stocks that are availa